About
Fifteen years of quiet, senior work.
I'm Lorraine Makuvaza. I coach founders and executives — usually the ones whose companies have just crossed the threshold where doing more stops working. My clients don't need more urgency; they need better questions.
Credentials
A career in the seat, before the coaching chair.
2010
Chief of Staff, mid-stage SaaS
2014
Head of People, Series C fintech
2017
Independent coach & advisor
2020
Founded the Quiet Operator programme
2024
Featured — HBR, Founder Review, Sifted
Methodology
Three principles I don't compromise on.
Listen first
Most coaching questions are actually observation questions in disguise.
Write it down
Every engagement produces written artefacts — plans, memos, closing letters.
Small caseload
Never more than nine active 1:1 clients at a time.
Professional disclosures
Coaching is a professional development practice. It is not a substitute for licensed therapy, medical care, or legal, tax, or financial advice. If you are experiencing acute mental-health concerns, please consult a qualified clinician.